AVG antivirus is the strong antivirus which secures your devices like Window OS, Mac, Computers, Laptops and Android Phones against all kind of internet threat. It gives security from malware, spyware, Trojans, rootkits, ransomware, viruses and also from phishing attacks. You can install this antivirus software through Www.avg.com/retail. It provide its customer the advanced feature of firewall setting, web cam protection, identity theft protection, anti-theft protection and camera trap features. It monitors the network traffic and stop unauthorized access to your device. It is very easy to use but some user faces the error like AVG not detecting Virus. In this blog, you will read those steps which help you to fix the error.
Steps to Fix Error –AVG Not Detecting Virus:
- Remove the Malware App By using AVG antivirus: If you noticed that your system has malware in it then you should uninstall it. For this, you have to disable the malware app by going to the Setting option. After this, you have to go to the Apps on your device. The app which you want to disable is visible in the list then click on it. You have to click on Disable to stop the app from running on your system. At the end, you have to reboot to the Safe Mode.
- Disable the Device Administrator Permission: If the app has received the device administrator permission while installing the app, then you should disable it. For this, first you have to go to Settings options and then click on Security option. After this, you have to select Device administrators. If you see the app, for which you want to change the permissions, and then click on Deactivate to disable the permission. After the administrator’s permission is deactivated, you should uninstall the app through the Google Play Store app or via Settings. Now you can check the error is fixed or not.
- AVG Troubleshooting Tips: If you want your gadget to be malware free then you should buy your mobile phone from the trusted seller, always keep your Android system up to date, Install security software or antivirus in your device which protect your device from malware and viruses, do not install apps from untrusted source, always check the apps permissions before installation, do not change default system setting, always be careful while transferring the files and also do not open attachments and links from unknown person.
These methods will help you to fix the error but if you have any kind of problem, then you can contact to the expert of AVG team anytime from anywhere. For details, you can go to its official website through avg.com/retail.